FAQs

How do I order a custom order? All my products are made to order and custom made for each customer. If there is something more specific you have in mind or something you do not see on my website you can message me and we can work together to create a custom order specific to your needs. Please refer to the custom order tab under products to message me about your specific design. I can also acquire new materials such as different crystals or metals for your specific needs. How long do custom orders take to complete? Custom orders normally take 1-3 weeks to create and 3-4 weeks if I have to acquire new materials. The time needed to create and complete your custom order will be specific to your needs and this will be discussed before you decide to purchase your custom creation. Please refer to the custom order tab under products to message me about your specific design. What is the difference between a custom order and a normal order? Custom orders are specific to your needs and wants. Custom orders will take longer to create and complete compared to a normal order. Custom order are also more expensive than a normal order because they take more of my time and focus to create exactly what you envisioned. Please refer to the custom order tab under products to message me about your specific design.

How do I find my preferred earring size? We have multiple earring sizes. Please check the product description and pictures to understand the size of each design. If you do not see a size that you want please refer to the custom order tab under products. Fill out the form and we can discuss until we reach your desired design. How do I find my preferred necklace length? We have multiple necklace lengths. Please check the product choices and pictures to understand which necklace length you prefer. We suggest measuring a necklace that you already own with a length you know you like. You can take a string or a measuring tape and measure the length of the necklace. Measure the inches of your neck or preferred necklace. If you do not see the length you want please refer to the custom order tab under products. Fill out the form and we can discuss until we reach your desired necklace length and design. How do I find my ring size? We recommend a visit to a jeweler to get an accurate ring sizing. Or you can try sizing your finger at home! Cut a thin strip of paper or get yourself a piece of string. You can also use a tailor’s tape. Wrap the string around your finger. Mark with a pen where the strip joins. Measure in millimeters the length between the two pen marks using a ruler or tape measure and compare to ring sizes online to find your perfect fit. Please refer to the custom order tab under products to discuss more details on rings. How do I find my bracelet size? We recommend visiting a jeweler to get an accurate bracelet size. You can also try sizing you wrist at home. You can take a string or measuring tap and wrap it around your wrist. You can also measure a bracelet that you own and know you like the length of. Measure the inches of your wrist or preferred bracelet and choose one of the sizes offered on our site. Please refer to the custom order tab under products to discuss more details on bracelets and bracelet sizing. What do I do if a ring that I ordered doesn't fit? You can message me about the ring sizing and we can discuss the best possible outcome for you. The two options would be for me to make another ring for you or for you to send back your ring so I can make repairs.

Where do I acquire my materials? I acquire my metals and chains from other small business on Etsy! Cloaked in Confidence proudly supports other small businesses and reminds everyone to shop small. Please refer to the customer order tab under products if you have a more specific design in mind. Are my materials actually gold filled and sterling silver? YES! All of the chains I use to make my necklaces and bracelets are gold-filled (hypoallergenic)! All of my hoop earrings are also gold filled (hypoallergenic)! All of my silver earrings are made from 925 sterling silver (hypoallergenic). The gold earrings that I handbend are made from non tarnishing brass. The clasp for our necklaces and bracelets are 14k gold filled or sterling silver. If you would like a more specific wire (such as rose gold) please refer to the custom order tab under products. What is the different between gold filled and gold plated? Gold Plated: The process of gold plating is one where a minuscule layer of gold is applied over a base metal (usually brass). The amount of real gold that is used is actually so tiny that its technically considered unmeasurable (less than .05%). This is why gold plating will wear off (actually pretty quickly). Gold Filled: Gold Filled jewelry is hypoallergenic and made by wrapping layers of solid gold (14K, 12K, or 18K) sheets around a base metal. Unlike gold plated jewelry, gold filled jewelry actually has a measurable amount of gold in it. This process of adhering solid gold sheets makes for jewelry that does not tarnish, peel, chip or discolor. If your gold filled jewelry has ever changed color at all its usually just because of dirt build up and can be cleaned with a damp cloth.

Where do I acquire my crystals and gemstones? I acquire my crystals and gemstones from multiple places. Most of my gemstones, beads, and crystals are acquired through other small businesses on Etsy! If you would like to discuss wholesale inquiries please refer to the contact tab. As a small business, we love to support other small businesses as much as we can. My crystals are acquired from different sources depending on the crystal. I try to use local materials as much as possible. All the money I make is invested back into Cloaked in Confidence which supports other small businesses. Cloaked in Confidence proudly reminds everyone to shop small. If you have more specific crystals and gemstones in mind please refer to the custom order tab under products. If you have a crystal or gemstone in mind that is not on my shop please refer to the custom order tab.